Coastal Sun Spa

Make sure you read the fine print, I figured I would pay for a membership even though I planned to only tan that once since I wasn’t even living near one. In the contract it says you HAVE to pay for another month before cancelling. Also no matter when in the month you tan they will charge you on the first of every month. So I paid 40.00 for one tan because once you cancel you can no longer use your unused tans.

Went in not really knowing what services I wanted, but Sofia greeted me and guided me in the right direction. I tried the massage table, which I loved, and purchased some amazing skin care products. Definitely recommend and ask for Sofia!

I’ve been a loyal customer through all the changes over the past decade and beyond — from the original Hollywood Tan days, to B Tan, and now to this GLO Tanning mess. Unfortunately, the experience has gone downhill. Customer service is practically nonexistent. When you call, you’re redirected to a third-party line that promises a follow-up call or email, but nothing ever happens. The hours change constantly — sometimes weekly — depending on staffing issues, yet we continue to pay the same rate as if we’re able to tan regularly. The tanning pods are frequently “out of order,” though it often feels like the staff simply don’t want to clean or refill them. The beds are rarely sanitized properly (I know what to look for — I worked in a tanning salon years ago), so I bring my own wipes because

The renovations here make the store really charming. Love all the newer equipment. Staff is friendly and very knowledgeable. The salon is clean and well kept. I just love it here!

I’ve been going to the salon for over 20 years, and I have to say, the current front desk team is absolutely exceptional—especially Krysten and Madison. Krysten is incredibly knowledgeable; she always knows exactly what I need and which lotion works best for my skin. She has all the answers and carries herself with such professionalism. Madison is an absolute joy—she always welcomes me with a warm smile and a friendly attitude. Keep this team, and you’ll keep your customers!