City Nails & Spa

On 11/21/25 I went to City Nails in Highland to get a overlay and a pedicure. The nail tech who usually does my nails does a nice job. On the next day I felt that my nails were a little sharp. I call on 11/23/25 and spoke with Peter the owner and explained to him about the sharpness. He spoke very loud to the point that I asked him if he was angry. He told me to come in. When I walked in I was expecting to speak quietly with him. He was standing by the telephone desk looking very upset. Not greeting me, arrogantly staring at me. I said hello I spoke with you about the sharpness of my nails. His words were to me extremely loud shouting from across the room in his words "What You Want". At that time he had the attention on the two clients and his employees in the salon.I said are you angry.

Don’t waste your money!!!🛑 Rude rude and rude… worst experience I’ve had in Highland I’m new to the area and decided to stop by (I should have read the reviews first) A man by the name Peter had acknowledged that the lady that had done my pedicure and painted my acrylic had done a horrible job and stepped in but he was just as bad he was extremely rude and cut me and made me bleed by just buffing my nails angrily I stated to him “I do wish to continue to come here as it’s close to home so there’s no need for the attitude” Yet he continued to be rude to me in front of other customers. My toe nail was cut horribly and was also cut with a nail filer on my skin, Never again will I step foot here !

Jennifer does great work. I will only let her do my nails. She is gentle and pays attention to detail. She always takes my feedback and adjusts. Expect to wait when you go, even if you have an appointment. Peter (owner) can be a little too rough for me. He has done my acrylic once and cut my skin. He can come across rude sometimes, but if you are respectful and nice to him, he will be the same to you. They do a kids manicure for my daughter and she enjoys it. I have had a couple of disappointing experiences here, but will continue to go back because they are friendly and Jennifer does good work.

This was my very first time coming to this shop and I had an excellent experience. My technician was Paul and he paid impeccable attention to detail. I had asked for ballerina cut natural white tip hombre and he did not disappoint! It looks like they are able to do a wide range of styles and I will definitely be coming back!!

Started coming here after we moved to Big Bear. Jennifer does an amazing job, she's so nice and takes her time. I'm happy to drive down the mountain to get my nails done here