City Beauty Supply

Noone in these stores are knowledgeable about black hair products. They only want your money, one if the ladies was a little rude and not knowledgeable about their own products smh. I can go somewhere else.

Bought a “100% human hair wig” from here. It was going to be my “special occasion” wig and was over $400. I just recently gave her a wash and found out this is NOT human hair. I did a strand test after I purchased it and that strand was human. However, she has gotten so knotted recently I went back again and tested three different strands and 2/3 were synthetic. Horrible that they are selling blends at that price… and it’s not like they would let you strand test it in the store… be careful.

I bought two little packs of conditioner on Jan. 2 and they charged my card Jan.5 for double the price. Disputing with my bank. I already filed a report with the FTC. They are scammers. Imagine how often they do this without people notice. CHECK YOUR BANK STATEMENTS.

This was my first time visiting City Beauty Supply in Chardon, and Anita was absolutely wonderful. She recommended a detangler for my little princess’s hair and took the time to explain everything. I haven’t tried the product yet, but her warmth, knowledge, and genuine personality made a great first impression. I’ll definitely be back!

They’re store associate or possibly manager was very rude . she ignored me when I gave her store a compliment and was trying to talk to her . I found a wig I really liked and wanted to take a picture so I remember what brand and the exact wig I wanted . She snatched the wig from me ,told me I couldn’t take a picture of it and told me to have a nice day . Customer service is everything ! This was my first time in this store and to endure that is distasteful and unacceptable. I would not recommend this store to anyone 🤷🏾‍♀️