Chestnut Dental Associates

Tried to find out if my child's insurance was in network to schedule new patient appointment, and the receptionist who took my call was incredibly rude. Told me my child needed to go to a pediatric dentist (which is not true). I asked while I had her on the line IF they would take a child there for a cleaning and receptionist didn't answer my question, cut me off and told me I should call the doctors wife's pediatric practice, but wouldn't even answer if they took her insurance or took children patients.

Warm and friendly staff, everyone makes you feel so comfortable. The front desk girls are so kind and patient in explaining my insurance.

I was a client here for nearly a decade. The experience was much more personal and wholesome when they were in Coatesville. Moving to Downingtown made it less personable where you felt more like a number at every visit. Especially with the recent front desk staff changes. I miss the old crew. The new crew cancels your appointment if you're 15 minutes late due to unforeseen traffic. They will easily email you your dental records once you tell them you'll be moving on - discarded like an "insurance cow" that has been milked enough. The hygienists are competent and what you'd expect. The doctor does good work and I can't complain there, but his style and approach is very "whimsical" at times and can come off as rude if you're not expecting it. A bit of a mad scientist vibe, but I suppose t

I came in to have simple fillings redone on my lower molars. The X-ray showed nothing serious, yet the dentist drilled so deeply into one tooth that he exposed the nerve. It was the dental technician, not the dentist, who noticed the pink exposed nerve and placed the insulation before finishing the filling. I was told I might now need a root canal, all from what should have been a routine procedure. To make matters worse, he shaved down a top molar that wasn’t supposed to be touched at all, leaving one side of it thin, sharp, and structurally weakened, with no explanation. From the start, his behavior was unprofessional and condescending. He greeted me with an oddly forceful handshake, gripping tightly and refusing to let go; it felt more like he was trying to assert dominance than welco

My family has been coming to Chestnut Dental for 13 some years. I can’t imagine going any where else. I have extreme dental anxiety and Dr. Horchos and his team take such great care of me. Nothing but paatience and empathy when I’m at my worst. They take the time to go over and explain, in detail, my treatment plans and the best way to proceed financially. They NEVER do more work than what is necessary (I’m sure many people know exactly what I mean by that statement.) and the work performed is nothing but the best. Great music is always playing and Dr. Horchos has a pretty decent singing voice 😊. Can’t say enough great things about this practice.