Charlotte Observer

This place is a total scam. They are spamming people (non-subscribers). There is no unsubscribe button on emails. You have to call to unsub and then listen to their spiel over and over. I signed up to Florida Times-Union and instantly started receiving unsolicited email from Charlotte, going on six months now. Am not a subscriber so I can't log in and unsubscribe! 10 minutes on hold and waiting. Non-stop talking by them while on hold to force you to hang up. "Thank you for being a valued subscriber."

NEVER SUBSCRIBE. No paper from our 6 month subscription was delivered, despite 18+ calls where they promised it would be. After all that, they had the gall to automatically renew after we removed our payment method, then send the bill to collections!!!

Just try to cancel a subscription, they make it very difficult. It sounds like they outsourced the customer service to another country, the person I spoke to did not understand me and did everything possible so I couldn't cancel. I asked for a copy of the receipt for the last charge and still have not received.

Cancelled my subscription in January (after being sold every other service they offer) only to be charged again in March, April, and May. Not very good journalism anyway. Save your effort and subscribe to a real source like WaPo or NYT

The Charlotte Observer throws trash on your lawn, driveway and street. I have requested and confirmed at least a dozen times that I will no longer receive the unsolicited "Carolina Foods" ad paper thrown onto my property, which was never requested, but it still shows up like clockwork. Usually ends up in sewer drain with plastic wrap or decomposing on our driveways and lawns. Stop throwing garbage all over our neighborhoods.