Casas Adobes Oral and Maxillofacial Surgery

The staff is very kind and caring to their patients. I had a bad experience as a kid getting my bottom wisdom teeth getting taken out and had extreme anxiety when I had to get my top ones taken out. They worked with me patiently and at a pace that I was comfortable with. They were very professional, friendly, and answered any questions I had. I totally recommend this place. And it was painless too. I was able to go about my day as normal the day after. I am a very happy prince and satisfied with my visit. Thank you, Casa Adobes. 🫅👍

The oral surgeon was excellent—very knowledgeable and took the time to explain everything thoroughly. However, I was very disappointed with the lack of transparency from the billing department. They overcharged me and seemed unfamiliar with my insurance plan. I highly recommend that the billing department takes the time to verify insurance benefits and costs before communicating with patients to avoid issues. Complete financial clarity is something every patient deserves.

This Oral specialty is wonderful! Anyone needing a great oral care surgeon GO HERE! The staff is friendly and caring very little wait time! Dr. Rachael M. Prokes DDS is phenomenal! 😄😇🫢

I'll start by saying I am terrified of going to any dentist due to many traumatic experiences as a teenager and young adult. So much so it caused me to avoid the dentist for 20 years. I decided to go to Pueblo Del Sol when I broke a front tooth. I was referred here by them and thus far I've been very happy with my experience. Dr Rivera has been wonderful, very kind and explains throughly what his plans are. Everyone in the office seems to go out of their way to help me feel more comfortable. My first visit I had an anxiety attack in the chair and the staff was so kind and reassuring. They not only allowed me to work through it, but they did everything they could to help me. Since that first visit I no longer go into flight mode as soon as I walk in. They make me feel confident and comforta

5-stars for the doctor; 1-star for the receptionist. I feel compelled to write this review on behalf of my elderly mother who is a current client at this practice. From my 20+ years experience in customer service, it is a known fact that your front desk will make or break your business. You can be a world-class surgeon, but if your front desk is rude, incompetent, or unprofessional, you will lose business. Given the fact that there are other Oral Surgery places to put our money, this is something we will take into consideration going forward. My mother had a simple question about the bill (after having 3 teeth pulled and sitting there bleeding) and you would have thought we were accusing the receptionist of something. She was completely unprofessional - she was audibly huffing and puffin