Burke Williams Day Spa

Great location! I loved the low lighting and dark atmosphere – it was very relaxing. The facilities were nice and the staff was friendly. My masseuse, Jeffrey, was wonderful and provided such a relaxing service. Can't wait to be back!

I had such a lovely experience at Burke Williams! I was gifted a massage gift card and booked a 50-minute relaxation massage—it was everything I needed. The lounge was cozy and beautifully designed, and the spa facilities were super clean (which I really appreciate). My massage was amazing, and the heated bed is next level. Can’t wait to go back!

I have been a customer for many years at the Sherman Oaks location. I was there about 2 weeks ago with my sister. I have to say after COVID this place has gone downhill. The gal at the front (Bre) is extremely rude. She seams mad at Burk Williams members. We passed her in the hallway and didn't say a word and did not acknowledge us. I had to go up to the front to confirm my second treatment she scoffed rolled her eyes and turned her back on me. Who does that? The other lady at the front was gracious and helped me with my question. The lady (Bre) needs to be retrained in customer service. Someone needs to remind her that members like me pay monthly membership dues. We work hard to be able to afford some perks. She needs to be more mindful and respectful of paying customers.

After a much anticipated Mother’s Day mother daughter spa day, I disappointingly left fuming and frustrated instead of relaxed. We booked two Mother’s Day 65 min specials, my mother Trisha Russell who has a membership with you, has been aiming for me to join as a member so I was truly excited to experience what she’s talked so highly of. When we checked in for our 6 and 6:15pm massage we were told we had the time wrong and that it was for 6 and 6:30, my mom showed the email and then staff realized that someone tried to call my mom and hour ago to let us know someone called out sick, understandable. We said fine 6 and 6:30, we asked about the upgrades and she said the masseuse would let us know about them based on what we needed. The pre-experience was wonderful, the amenities and service o

Noah at Sherman Oaks location is amazing!!! He has a firm but gentle and relaxing touch moving slowly taking his time to massage each muscle group. One of the best legs massages I’ve ever had and just what I needed after being stuck on the 405!!! Great job Noah! Thank you😊