BSW Beauty Supply

I have tried many times to shop at this beauty supply store because of their size and supply but always left without buying anything despite a wide variety of selection. I understand the heightened level of theft at many businesses and also empathize with business owners trying to protect their investments. However, as a customer, I am appalled by the level of profiling, aggression and disrespect I received yesterday by possibly the store owner because I was trying to show my daughter the color of hair she wanted to purchase to confirm that it was the right color. This person glared at us while aggressively asking if I needed help. I asked a question about another hair product but this person’s eyes were suspiciously fixated on my daughters instead of answering my questions. I assured her

They have a good selection of products. But my issue with this beauty supply store is they think everyone is stealing they want you to check your small purse, or baby bag as if they not already following you around the store I literally go here as my last resort some of the young ladies there are very helpful. But once I’m racially profiled I take my money elsewhere. Great store horrible service the guys that work there always have an attitude when you ask for something or they won’t answer you.

They have an amazing selection, and the woman was very nice. With that being said, I had no idea how much or what I needed for braids for my daughter. She had me buy enough for at least 3 sets of braids. Once I realized they didnt need that much hair, I felt duped.

I don’t know if these website hours are accurate because when you call, they don’t answer the phone!!!

Prices are outrageous just for the extensions to get frizzy after 2 days they are supposed to be 12A virgin hair but the hair doesn’t take color nor hold a curl has to be synthetic so I paid $350 for a 2 day hairstyle and synthetic bundles I’ll never be back Oh my days I’m livid.Then when I went I’m white was able to keep my purse and shop but my daughter who is a brown Queen went in later that day and had to have her purse held oh my daysss my child was discriminated do better with your business because the brown queens support yall the most and you will pay for how you treat people.