Bovanti Cosmetics

I literally have no words. Bovanti has really good products, but their service (and lack thereof) really casts a shadow on their business. I placed an order for 2 sunscreens at least a month and a half ago, and I still have not received them. When I called to check, a few weeks after I ordered them, I was told they were on backorder. Why wasn't I notified? Since then, I've called at least 4 times and still not response as to when I will have them. This will have to be my last purchase. Products are amazing but this service is awful. I see why the business doesn't get as many people as they could.

I was at the Essence Jazz festival 2023 and was approached by a Bovanti Rep. near their pop-up area. She asked if I was interested in a makeover. I responded that I don't wear make-up at all. She kept promoting the make-up line and said and I quote "Just try it, you'll like it". I said Ok. After she finished applying the make-up, I told her I would tip her and at least buy a few lipsticks to support her. That's when things went bad. She said, oh its $79 for the make-up I put on you. There were no signs ANYWHERE that said there was a fee, and NO ONE said it was before she finished applying the make-up. I live in Atlanta, and I know by going with friends, you can get make-up applied for free in stores and then they up sale. If it was $25 or so, I would've been upset because I was misled but

I ordered from them online 27 days ago, my credit card was charged, and I still haven't received the product. There isn't an operable email address and I haven't been successful getting someone on the phone. This is very disappointing because I love supporting black owned businesses. However, this is poor business.

Just went to the Premiere beauty show in San Antonio, Bovanti was suppose to be in attendance doing a microblading class. Well I paid $599 for the class and Bovanti bailed out of the show last minute. I was upset to say the very least. I spoke to the VP of Premiere and informed her she needs to do better vetting of vendors and "educators" to say the very least. Would not recommend Bovanti for anything seeing how unprofessional they are to not even show up to committed engagements.

I rec'd my makeup via USPS. Thx for the promptness of my order. I bought and use BOVANTI matte lipstick, it stays on ALL DAY. Love it. Major Pieces in Memphis,TN from a black owned boutique. My online order was concealer & power.