Botanical Spa

Once you got away from the busy lobby of the hotel and into the waiting area of the Spa, it was very comfortable and private. It isn't as spacious as some of the larger spas in the area however, my massage was excellent. The room itself was relaxing and the masseuse (Greg, possibly?) was the best I've had anywhere. It was nice to be able to use the hotel amenities as well though we were lucky enough to go on a day that nobody was using the pool or whirlpool. I would give 5 stars for the massage and 4 stars for the environment.

The massage room is dark and quiet and very relaxing. I went for a one hour massage. The gentleman who performed the massage was very nice and accommodating when it came to the pressure. The massage was very good and relaxing. The staff was extremely nice. I would definitely go back again. I was speaking with a woman by the register and she said the facials are really good so I want to try one of those soon, too.

I like the Botanical Spa. I usually go there for monthly facials. Dorothy is amazing! I have had a few other people do my facials in the past, but wasn't happy because they did not do extractions and I need that. The spa waiting room is a little unconventional for a spa, as it is in the middle of the hotel. The pool facility and gym are great. As long as I get to see the person I want for my facial, everything is wonderful!

I love going to The Botanical Spa & Salon! I feel like I'm on vacation - every time! I took my mom there this summer and she loved it too. She's now hooked on facials :-) I'd recommend them to anyone. Looking to get away for a day or even an hour or so? Then the Botanical Spa & Salon at the Park Ridge Marriott is the key… you will totally feel like you're on vacation! Love it!!

My experience at Botanical Spa was extremely disappointing. My friend booked massages for us both to celebrate a special birthday for me. The first time she called, she was told the Groupon offer was no good because I had been there before (which I had not). She was able to book the appointments the next time she called. When we got there, I was immediately taken in for my massage, while my friend waited for her therapist to show up. To be fair, I had a wonderful massage. What I did not know was that my friend's therapist was over an hour late, and that no one else at the spa could accommodate her appointment at any point during the day! She was forced to cool her heels in the hotel lobby while I had my massage. The women at the check out counter were very nice. But as instructed by