Bluemercury

As I know nothing about make-up, I'll rate this on my wife, who likes to come here and look around, but rarely actually buys anything. The store seems clean and well organized. The lady working was really attentive to helping the few customers with locating products and answering questions.

I’ve been to this location a few times and I personally have not had great experiences with the people that work here. The employees I’ve dealt with before were very snooty and always seemed to be very impatient with helping me and gave off passive aggressive tones in their way of speaking to me. It completely turned me off when it kept happening when I visited the location so I avoided coming to this location for a while. I just so happened to be in the area and I really needed to pick up some makeup and I decided to go in the store to get what I need and leave. I had met Shre and she was such a lovely person, she helped me so much, her energy was so light and she was very sweet! Shre also took her time with me and it felt like a personalized experience. I’m very glad I had met her yester

The store manager should find a job for Raul in the back where he has no contact with customers or let him go. I went in yesterday to get some advice on eye make up. I was in the week before and purchased some eyeliner and lip gloss from this very helpful gal…who showed me how to appy the eyeliner, enthusiastically offered to try a couple of different colors on my eyes, shared her suggestions, and when I checked out, even threw in a couple of samples with my purchases she had thoughtfully selected. Having had such a positive experience last week, I decided to return this week to purchase the lotion that was a sample I had received last week and get some suggestions about adding eye shadow to my make up routine. Raul was not helpful AT ALL!!!! He was annoyed that I was asking him for rec

've been in the store three times. I'm always greeted quickly, which would be very strange if not bc I've never seen more than one other customer than me. I've had a few different questions on the differences between two different shaving cream lotions, since I needed to repurchase and I didn't like one and loved the other, yet, no one cld answer my question, ever have the experience they're trying to actually convince what they're saying is bc they're informed while literally reading off the label as the same time you are AFTER I just explained what's said on the bottle doesn't answer my question "which one clogs up my blade?" bluemercur makeup skin e spa Outside, love the color, closed, but in Starbucks old locale and across the street from the reserves.

I’ve been Bluemercury customer for over 2 years now- always loved coming to the Naperville store( where everyone was so helpful and attentive). I went to the store last week to update my skincare routine- there was a gentleman working with 0 customer service. I came to the store to get some advice on one product or the other- in the end I was left on my own to read the prospects and he was pushing for one brand( cheaper) instead of introducing all of them available for the serum I wanted( it made me feel cheap). This week I went back to buy my full size bottles- another young lady in the store asked what I want- barely answered my questions and left in the middle of the conversation. I wanted to get my serums and everything, but I left buying nothing. Looks like I’m never going back to thi