Blu Medspa & Salon

Long story short, the stylist colored my roots wayyyy to light and I would’ve had her redo the color but I was getting ready to go to Florida and didn’t have time. She copied the hair color from their records 4 years ago even tho I told her I wanted the root color darker, ( I wanted dark blonde to light brown at my roots.). Then she tried to convince me that she gave me the right color. I complained to the mgr/cashier while paying the bill, but they were non committal about any action THEY were going to take. She was nice, but made no attempt to fix it. And I was leaving for Florida the next day. I’m

Overall, Blu is a lovely medispa, that offers a wide range of services. I appreciate the ease of booking online and the availability of appointments at various times throughout the week. The employees at the front desk check-in area are always welcoming and genuinely nice. The waiting area is clean, quiet and comfortable. The fireplace lounge is a peaceful place to relax both before and after a massage. My mother and I agree that it’s our favorite feature of Blu. Plus, the recent renovations are a lovely addition to what already was a wonderful spa. Specifically, Crysta is a fantastic aesthetician, and has such a positive and fun personality. She has a great deal of knowledge and expertise in her field. I have been booking my waxing sessions with her every 3-4 weeks for the past 8 months a

I’ve had massages here from many different people and they are all great! Most recently I had one with Cassidy. Her firm pressure was actually firm and perfect! Really enjoyed my service! Melinda is also amazing! Prices could come down a bit in my opinion but overall I always enjoy my experience here.

I recently went to Blu Salon for a color appointment. Before booking, I called and explained exactly what I wanted done and was told to book it as a whatever took the most amount of time due to having very long and thick hair. So I booked a full head of highlights. A few days before my appointment they called and had to reschedule my appointment to a balayage service for $325. While I was there I again told them what I wanted and they started to do my hair. Never once did they inform me of any additional costs. I was not made aware ahead of time that there would be an additional $40 charge each time more color needed to be mixed due to long/thick hair, and that a root smudge/touchup would be an additional $115… My total came to $600, which was a huge surprise and far beyond what I was expe

Brook’Lynn provided great service today. I loved how get did my nails and toes. I had a basic pedicure and gel nails done to match a dress I’m going to be wearing tomorrow. She provided great conversation too. I love seeing her every time I’m in here. I liked some of the music they played but I wish some of it was more upbeat.