Black Butterfly Salon

Visited Salon 3 times starting in May 2024. I requested a specific product be used in my hair, I reached out and confirmed she uses the product. Made the appointment and showed up on time. I sat & sat. Ok you can understand someone running behind but every customer and every visit NO. My color service was already a long process but when you change your work schedule or take off you didn't expect for the time to be wasted by someone else. 2nd service was a haircut, I sat for a while on that too. Now we get to 3rd service in June. I would have hoped that the product I requested was on deck.. nope the bag that it comes in was empty on the self in the salon and she proceeded to mix up some other bleach to use in my hair. If i wanted a product that gave me Quick Blue Bleach results I could have

Been going to this salon for years and it’s to the point where I’m scared to let anyone else touch my head! I come here every time I need a color, press, and trim and the stylist gets me right like clockwork. I love it here and would rather let my color fade and press get old than go anywhere else.

Cheka is a wonderful stylist and also a wonderful person. She has awesome skills with cut and color. The shop atmosphere is very warm and friendly. She is very personable with both her young and older clients. She cares not only about your hair, but for you as a person.

It seems like I can't even make an appt, which is disappointing because this salon provides services that I've been looking for...and I've been looking. I understand that there may be a high demand but I have tried making an appointment twice now; first time, I was referred to another barbershop w/o being told any availability in the future. The second time, someone hung up on me when I called. THEN I was told that the mailbox is full...so all these reviews have left me with several questions that should honestly be answered for the public. While all these positive reviews prove that the salon is great (and I believe that)...the communication clearly needs WORK.

I showed her a haircut and she did not replicate it at all. The style I did receive made me look elderly. I'm natural and she told me she had to perm my edges to achieve the style, making them weak. 0/10. Would not recommend.