BJ Beauty

I want to buy a wig, the cashier said I can not try on any wig without purchasing one first. I did not appreciate this experience. How can I buy something with out see if will look good on me?

Worst customer service I have ever experienced! It clearly states on the receipt that the hair can be exchanged within 7 days of purchase. I bought the hair back in 3 days to exchange it and was told by an older black woman(after she ripped the package open at the register and ran her hands through the hair) and an Asian woman that the hair couldn’t be accepted for exchange. I explained that an older Asian gentleman rung me up a few days prior and I hadn’t used, open, or tampered with the package in any way because it sat in the bag as it wasn’t needed. She then says that I should have received a discount on hair if it was purchased this way because it didn’t meet “store standards.” Which you can see from my receipt, I did not. Braiding hair is available everywhere and is relatively cheap,

The customer service that I received today was by far the worst. I bought a pack of hair and the store price the pack of hair with an incorrect price. I told the manager that he has to honor the price that the pack was ticketed for. This girl behind the. Counter was extremely rude. Its a shame nowadays how the wrong type of people are able to get jobs in the customer service field.

Called before I drove 30 minutes away asking about do they have a product. The girl said yes we have it. Got there none even available smh. Terrible customer service. Just lost a sale

Please never go here. They might have minority staff but they are racist or some even say prejudice. The large black woman lies on random customers in the store. I’m 69 years old! She had the nasty attitude with a smile on her face. Just disgusting. She’s not helpful just sits behind the counter making smart remarks. I also was there yesterday, the way the security guard and police spoke about all the fake allegations and calls they get was the last straw for me. I don’t believe in spending money where people aren’t respected.