Bella Vie Nail Spa

terrible experience! left out multiple steps of my pedicure & manicure & left polish all over my fingers. never did work on my cuticles or dead skin around my nails. didn’t even use the scrub thing on my heels. tried asking multiple times & asked multiple technicians if they could fix my nails & get the polish off my skin for me & they all straight up told me no or ignored me. also asked for help with the skin around my nails and they said once my nails were painted they weren't allowed to. horrible customer service & my nails look like shit. also! someone elderly had fallen out of one of their roller chairs and could have been hurt. they told her to be more careful & didn’t fix her nails after she fell. they didn’t hold the chair for her or help her with her things. they didn’t even he

I don’t write negative reviews but feel compelled to do so. Upon entering the salon I was very impressed with it, however they were completely overbooked and rushed through my service. I had a dip done with a sparkle ombré effect. Had nails done on Sunday, Monday my thumb nail chipped off. By Wednesday two more nails chipped. I was going to go back, but Jo early didn’t want to have my nails done there again. I made an appointment at a different salon on Colchester and asked for the same service. My nails now look great and have help up!

I have never written a negative review before but after my experience this afternoon I felt it was necessary to let others know what to expect at this establishment. I had a scheduled appointment for a full set with gel French tips and brought a reference photo for a natural, rounded shape. The owner started the process by applying the tips and shaping, which was fine, then handed me off to another nail tech to finish. That’s when things went completely downhill. She rushed through the entire service, applying the product incredibly thick and sloppily, getting product on my skin. I asked politely multiple times for the shape to be corrected — she acted annoyed and defensive, then said, “This is how I always do it. Have you ever even had your nails done before?” I have… at this salon, wit

I’ve been going here for over a year. I’ve given many chances after several mistakes. I’m sad to say I will be finding a new nail place. My last visit- I had a 5:00 appointment for a fill. I didn’t get seen until 5:45. Yet someone walked in with a 5:30 appointment, got seen right away and was out 45 minutes before I was ! She seemed to be a “friend” of theirs but still … it didn’t feel right. They were over booked, accepting walk in’s and ignoring people’s appointment times. I get you are busy .. but don’t see a 530 appointment before my 5:00 appointment just because she’s your friend . Also.. when they finally did get to me 45 minutes late.. they rushed and did a terrible job. My nails do not Look good! Previous issues I’ve had are my Nails aren’t dry all the way and start peeling Off t

I decided to have my gel nails removed so I thought I’d give Bella Vie another try. I wasn’t greeted with a hello. I instantly got attitude when I told the owner what I needed done. Not friendly through the whole service, and Not gentle at all. I had to tell “Donna” to slow down and be careful after getting the skin instead of the nail. I now understand why I don't see as many cars there on daily basis.