Beauty Headquarters

I come here to buy my nail supplies and I have come several different times. The customer service here has been terrible. Every time I come, a comment is made about my skin tone I’m brown and it is in a negative way or I am getting followed around closely. For reference I am a 19 year old hispanic girl. The service is unacceptable and uncalled for, I will not be returning. Do better.

I saw on Google that this places was closed on Sundays. Yelp says opened so I made my way down there. I've came to this place a handful of times before. I've spent $100-$150 dollars worth of merchandise eveyryime I come. Upon getting there I see that there's a sign that says closed on Sundays. Pictured in my check in. So I walked up and ask as a courtesy if they were open to shop. Just so I don't think it's open to shop when it's a day of inventory or something. Lady at the register was super rude. Answered "you don't see the door open or what? Of course we open" and I was like Google says your closed and you have a sign that says closed on Sundays. I wanted to make sure.and she proceeds to say again very rudely and condescending "Door is open! You don't see door open?" The other lady by t

This establishment provides subpar customer service. Their return policy is illogical. On a Sunday, I visited to purchase drill bits only to discover that I had purchased the incorrect type. I returned on Wednesday to initiate an exchange, but the employee informed me that I was unable to do so because she was not the original seller. She advised me to return and locate the individual who had made the sale. Upon returning on Sunday, the employee who had made the sale denied my request for an exchange, stating that our establishment does not facilitate such exchanges. I explained that I was unable to utilize the item due to its incompatibility with the Dremel machine I am currently using. So she said it was my fault that I didn’t check it before I left.

This warehouse has a limitless collection of beauty products that it overwhelms you, I went in not long ago looking for nail supplies for a class. And did not know where to start looking but once I found the section that carried the necessities I needed, it kept me busy looking into the variety of products. This is one of the most reliable beauty suppliers I've ever been to. This store also carries hair and facial products. I give it five starts I recommend this store to anyone that is going to beauty school.

Ordered online over a month ago. Still have not received order or a response. I have tried calling, emailing, and messaging on social media pages several times each. No response.