Beauty 4U

Extremely frustrating experience. I bought an attachment for my blow dryer and only discovered once I got home that it doesn’t fit at all. The item was never used and I brought it back in brand-new condition with my receipt, expecting at least an exchange. Instead, I was told returns were not allowed, which feels unreasonable given that there’s no way to test compatibility in the store. Penalizing customers for something they couldn’t possibly know beforehand is poor customer service. Situations like this could easily be handled with a simple exchange, but that option wasn’t offered. Unfortunately, this policy and the lack of flexibility mean I won’t be shopping here again.

had a very disappointing experience at this beauty supply store. I purchased an item specifically for my blow dryer, and when I got home, I realized it does not fit at all. The item has never been used, is still in new condition, and I returned promptly with my receipt. Despite this, I was told I could not return or exchange it. I understand store policies, but refusing a return for an unused item that is incompatible with the customer’s equipment feels unreasonable and unfair. There was no way for me to know it wouldn’t fit until trying it at home. Good customer service should allow for simple exchanges in situations like this. Unfortunately, this experience has made me hesitant to shop here again, and I would caution others to be very careful before purchasing tools or attachments from

I do not appreciate how the Windsormill location has security guards consistently pacing back and forth in the aisle while I am trying to shop, insinuating that I have come to steal. As a black woman who loves make up I felt targeted and bullied as a customer. And because of this terrible experience I will not be coming to this location due to the consistent intimidation!!

Disappointed with my experience. I purchased an attachment for my blow dryer that ended up not fitting at all. The item was unused and I had my receipt, but the store refused a return or exchange. There was no way to know it wouldn’t fit until I got home. Poor customer service and very inflexible policy.

They will NEVER get my business again, arrived at 7:45pm and they wouldn’t let me in although the store closes at 8 and they were VERY nasty to me. The cashier is dancing and twerking at the register after they closed the store early. It’s 7:51pm and I’m watching the cashier as I type