Bath & Body Works

They have a vast product section with lots of good deals. I highly recommend joining thier "rewards" program. It's a really good one. I get first hand information on all the sales and even free merchandise when I redeem my points. The store was cleanly. The employees were kind and helpful. The overall atmosphere in there was very positive and upbeat.

Tonight, my wife and I went in hoping to pick up our order before going out of town. Unfortunately, it wasn't ready, so they told us we could go grab the items ourselves and they would process it. Well, they happened to not have one of the items we ordered, so we asked to swap it for something else and they said it was fine if we paid the difference if there was one. There was a lot of confusion between employees and ultimately our order was canceled so we could just pay. Unfortunately, we paid with a gift card, and they said it would take a week before the money would be put back on it. We didn't have our money with us, so Sidney the manager, completely took care of our order, essentially giving us the lot for free because they made a big mistake. That's how customer service should work.

I shop here a lot and yesterday she asked me to enter my phone number instead of scanning the barcode on my phone . I didn’t even get any points to my account I spent $65. I already threw my receipt away so I don’t have it . I won’t be back to this location. The cashier was not very friendly if you don’t like interacting with customers maybe you should change jobs.

Came into the Yukon store to return a candle. I had ordered a candle and it had no smell. As I tried to return I was treated with complete disrespect. The lady completely embarrassed me in the whole store making me feel less then, my daughter was also with me that is only 2! I will not be returning to this store I planned on buying more things. By the way I was treated I will no longer go back and will be letting others know how I was treated.

Was told at checkout I could use my birthday rewards, so I said I would went and picked out what my free item to be told i needed to make a purchase when I had just made a purchase of wallscents…….make it make sense