Bath & Body Works

Westlake, OH · Beauty supply store

Rating
4.5/5
★★★★★ 4.5
Reviews
20
Rank in Westlake
#27
of 76 salons
City Percentile
24%
rating percentile
Address
Bath & Body Works, 189 Crocker Park Blvd, Westlake, OH 44145
Phone
(440) 250-8790
Website
www.bathandbodyworks.com/?cm_mmc=local_BBW02288
Status
Closed · Opens 10 AM

Bath & Body Works is a salon located in Westlake, OH. It is one of 76 salons listed in Westlake. Its 4.5-star rating is slightly below the Westlake city average of 4.7 stars. There are 10 photos associated with this location.

About Bath & Body Works

For over 20 years, we've created the scents that make you smile. Whether you're shopping for fragrant body lotion, shower gel, or the world's best 3-wick candle, we have hundreds of quality products perfect for treating yourself or someone else. Our... More

Hours

Saturday10 AM–9 PM
Sunday11 AM–6 PM
Monday10 AM–8 PM
Tuesday10 AM–8 PM
Wednesday10 AM–8 PM
Thursday10 AM–8 PM
Friday10 AM–9 PM

Customer Reviews

★☆☆☆☆ 1.0 Claudia Gomez · Mar 2026

If I could leave less than one star, I would. I visited this location to exchange defective items and fragrances I didn't like, but I was met with immediate attitude from the manager, who began whispering into her walkie-talkie and making me feel watched. At the register, I faced further hostility regarding the return policy, with staff demanding receipts for gifts and refusing even exchanges for items I did have proof of purchase for. As an 8-year employee of this company, I know the return policy. It is shameful that a company promoting DEI allows such racist behavior from its staff. I will NEVER shop here again.

★★★★★ 5.0 Mary Meadows · Feb 2026

I just want to give a shout out to Bailey. She is fantastic! She was so helpful and attentive with my tween, answering all her questions about the new Disney princess collection and getting just as excited about it as her. Thank you!

★★★★☆ 4.0 Sharon Doyle · Mar 2024

This is a nice store that sells, lotions, bath products, candles, etc. It is very clean and well organized and bright. They have plenty of friendly, knowledgeable and cheerful employees, ready to assist you. It is located right on Main St in Crocker Park Shopping Center.

★★★★★ 5.0 Sheila B · Apr 2025

Many selections. Nice and empty and peaceful shipping during the weekday. $1.70 for thirty minutes of parking, yikes like living in LA again.

★★★★★ 5.0 d “Hotsunami231” d · May 2018

I really like this place and so does my mom, and it being close to mother's day, it is the perfect place; especially with their deals going on. The employees are super nice and very helpful. Thank you Jesse

Accessibility & Amenities

✓ In Store Pickup ✓ In Store Shopping ✓ Onsite Services ✓ Delivery ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Quick Visit ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Beauty supply storeCandle storeCosmetics storeGift basket storePerfume store

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This listing is informational. Contact the business directly to verify credentials, services, and availability.