Bath & Body Works

Big shout out to Tasha and Tiffany! They help me find exactly what I was looking for! Not only that, but turn me on to a new scent that I absolutely love! It's women like them that make you want to come back. Hands down, some of the best customer service ever! Thank you so much Miss Tasha and Ms Tiffany, I will see you very soon!

THE Best BEST CUSTOMER SERVICE HUGE SHOUT OUT TO JENNA! Today, I walked into the store feeling pressed for time because I needed to buy some candles and was also considering gifts for my family, who are visiting from out of town. Immediately upon entering, I was greeted by the manager, who introduced me to Jenna. Jenna was incredibly patient and helpful, showing me multiple options that allowed me to make the best choices. I ended up loving what I found, and she saved me about an extra hour and a half of shopping time. I was so impressed by the service in the store that I felt compelled to leave a review. After my visit, I felt valued, and I will definitely return to this location.

I visited this location today and was disappointed with the customer service. Two employees were standing at the entrance, and I wasn’t greeted until I said hello first. When I did, the associate (Jon) responded without much effort, saying “hi, welcome in” under his breath in an annoyed tone. Jon, customer service starts at the door. If greeting customers feels like a burden, it may be worth reconsidering whether a customer-facing role is the right fit.

Listen, candle day is Thunderdome, we all know this, but holy moly, the team at this BBW really shined through even though it was the tail-end of the day! I decided to swing by after 7p because I’m not a fan of elbowing some lady named Bertha for the last Frosted Cranberry 3-wick (not that I wouldn’t early 2000’s manhandle someone for a good Christmas smell). Although it was late, I was greeted by a lady named Ashley U. Everyone was chipper, laughing and smiling, and really took the time to make me feel welcome. Ranch & Pizza candle atrocities aside, I had such a good laugh and shopping experience tonight, highlighted by Ashley U. You never know what someone is going through when they walk in those doors, so thanks to this team (and Tasha(?) in management) for making a rough week close

I Love a nice and neat organized store. Staff were friendly and everyone seems to be enjoying the pre-holiday shopping. Great sales on the items I was looking to buy.