Bath & Body Works
Crystal Lake, IL · Beauty supply store
- Address
- Bath & Body Works, 6126 A Northwest Hwy, Crystal Lake, IL 60014
- Phone
- (815) 455-8224
- Website
- www.bathandbodyworks.com/?cm_mmc=local_BBW01303
- Status
- Closed · Opens 10 AM
Bath & Body Works is a salon located in Crystal Lake, IL. It is one of 94 salons listed in Crystal Lake. Its 4.5-star rating is slightly below the Crystal Lake city average of 4.7 stars. It ranks #19 of 94 salons in Crystal Lake. There are 6 photos associated with this location.
About Bath & Body Works
For over 20 years, we've created the scents that make you smile. Whether you're shopping for fragrant body lotion, shower gel, or the world's best 3-wick candle, we have hundreds of quality products perfect for treating yourself or someone else. Our... More
Hours
| Saturday | 10 AM–8 PM |
| Sunday | 11 AM–5 PM |
| Monday | 10 AM–8 PM |
| Tuesday | 10 AM–8 PM |
| Wednesday | 10 AM–8 PM |
| Thursday | 10 AM–8 PM |
| Friday | 10 AM–8 PM |
Customer Reviews
Speaking to the manager Michelle is TERRIBLE AND VERY nuts, RUDE STAFF. I felt talked down to when asking if a certain product was in stock before making the trip, I felt rushed on the phone like hurry up and get off the phone almost like she was pissed or something. She did the same thing last week only I didn't know it was the manager at that time just thought it was an exhausted worker, reviews are consistent with this location. I am however very thankful for the associate the night before when making my purchases she was amazing she made my expirience great. When I called back to check again and expressed my expirience they asked me for the cashiers number I said I'm not complaining about her she was great it was your manager Michelle and some of the staff that was NOT. Again reviews a
Kimberly is seriously a talented sales woman. She really knows her stuff! I came in to get my freebie and she sold me on some additional wonderful products! Very kind ladies that work here all around.
This was my first time visiting this place, and it was amazing. The lighting and visuals are very vibrant and pretty. Justine is awesome and super helpful; she helped me find what I needed to buy.
I am extremely disappointed with what happened to me today there . I will say the staff was somewhat helpful however I had staff assist me to complete an online flash sale order to pick up while there . She said it would take about 15 to 20 minutes ok that’s fine however it never got confirmed but bath and body works charged me . Staff did not provide any further assistance Just give me the discount rate and charge me again and then say well the first won’t be charged. It was I called bath and body works without there help and my bank which didn’t need their assistance with my bank . Bath and Body works stated there was a glitch in their system and won’t charge me but they did my bank is now Involved and debuting it. It was a waste of a couple of hours for me . Just ridiculous and no suppo
The manager Michelle has always been fantastic and always makes us feel welcome. Love shopping this location!
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.