Bath & Body Works

Horrible customer service. We walked in and not one person greeted us. All of the workers on the floor were much more occupied in getting products moved around and stocked than they were in helping customers and being friendly. I wittiness a younger teenager bump the corner of a table that one of the workers was at and she immediately looked up, scowled at him and said, this is rediculous then kept working. I had asked if they had a specific scent and the lady said no and she kept walking. They have tons of products and the store was clean but the lack of customer service was enough to not go back to this store ever again. This is exactly why more people are turning to online shopping. Very very disappointed.

My most recent purchase, I picked up some of the new glasses lid candles, Toasted Coconut Eclair and a new fragrance favorite for me; Blueberry Pie! Yum!! Helpful staff, they are there when you have questions but give you some space to wander around. I was lucky to score 75% off candles during the recent Semi Annual Sale! Win! BBW has a great exchange policy and satisfaction guarantee.

Large variety personal bath and body products. Always sales and discounts offered. Staff eager to be helpful, always let you know what sales they currently have going. They come up and offer shopping bag when they see your hands are full, and offer coupon deals that can be e-mailed or postal mailed. This last visit they had large table/bin of 75% off product , so I got 4 items for the price of one (see picture ).

I believe it was a store manager was very knowledgeable and they were very helpful to help me find what I was looking for. Everyone else was very friendly and had smiles on their face. The store was clean and easy to get around. Being a fragrance business it wasn't overwhelming. Displays were attractive and festive for this time of the year. Would definitely go back when back in Bay City.

We were picking up a large order that I placed online. The store associates broke it up into smaller bags for ease of carrying and were very friendly!