Bath & Body Works

I ❤️ this store. Best place to stock up on foam soap and hand sanitizer. Tried their shampoo and conditioner for the first time, amazing! Left my hair soft, moisturized, and smelling wonderful ❣

I patiently waited in a long line for my pickup order, and when I finally got to the front, Sabrina asked me to go to another associate who was already helping someone with multiple pickup orders. Instead of just assisting me since I was next in line, she made me wait even longer. Even after the line cleared, I was still waiting when anyone else could’ve helped, there were multiple associates at the registers available and she saw me waiting in line for 10+ minutes. Then they had the audacity to be rude as if I was being impatient. This is not efficiency, it’s bad customer service.

The cashiers do not know how to greet or even talk to a customer! They tell you to put your phone number and that’s it. The cashier who was an older lady with pixie white hair was so rude. Doesn’t say the name on the receipt but it says the cashier number is 3925295. I greeted her and she said nothing back, just told me to put my number in. And when the transaction was complete I said thank you and she just held up my bag and dropped it closer to me. She didn’t even say anything, it was rude and unprofessional. The sales floor people however are so nice and helpful!

I love their deals and they have soo many options. The store is usually really busy but the cashiers are fast.

Was helped by a young lady named "chelsie" was very rude and unprofessional about my questions I had. Beautiful store layout product's were great other than the rude employee it was good experience