Bath & Body Works

Work experience ever. The employee working named Annabel was extremely rude when I went in to pick up an online order. Any question I asked I got a rude response back. She acted like she was doing me a favor when in reality it is her job to help customers and with online orders. Never visiting this location in person again.

I had an incredibly frustrating experience with both the pickup process and the store's policies. My order was automatically canceled due to unforeseen circumstances, which I understood. However, when I called the Atwater store twice, both managers told me I could still pick up my order once the store reopened, as long as I brought my order number. They assured me my bag was ready with my name on it. When I arrived, the employee assisting me told me I needed to bring a copy of everything I had purchased. I explained that I had called and spoken to two different managers, both of whom had only asked for my order number, which I had on my phone. The employee insisted that they needed a list of the items to release my order, even though they had already prepared a bag for me with my name on

Very friendly, clean store. Great customer service as soon as you walk in until you leave the doors. Happy we have a store in Atwater.

Helpful and friendly. We were there for the Vampire Blood products, which is only once a year.

Clean and beautiful store. Excellent service and employees were all working when I walked in and greeted me. They were offering suggestions for scents and were not pushy. This may be my new favorite bath and body shop.