BarberPub Barber & Salon Equipment

I’ve been trying to return 2 shampoo bowls that I am not pleased with. Prior to this I had to return 2 salon chairs that arrived broken! I’ve reached out multiple times through call and email. Rita the manager keeps emailing me back telling me she is going to send me the shipping labels to return them but never does. I’ve sent her all information she needed and she continues to give me the run around. She ignored my last email at another attempt to retrieve the labels and initially said she would send me. Absolutely do no purchase anything from this company. They are rude over the phone and their customer service is terrible. I spent about $1000 on these shampoo bowls and I fear I may never see that money again. Absolutely horrible company with horrible products.

I had something go wrong with my order. This company went out of their way to make it right and did it quickly. I could not be more pleased.

I ordered a barber chair on May4 2022. It came May 10 2022 very reasonable time frame. The dissatisfaction and disappointment came when I started unpacking the chair, the chair arm was broken completely. I immediately took pictures and sent the pictures to the claims the problem they only correspondence is email after 2 days of constant emailing I encountered a rude and dismissive general manager by the name of Joe who was very nonchalant and told me he would call the claims department and tell them to take their time on my claim because he didn't understand why I was upset and I need to relax. I was sent to several voicemail numbers.. pointless text messages from the company and telling me just email my issue.. my problem is, There was no sense of urgency to rectify this problem when I s

Great barbershop furniture and easy convenient shipping. We had some broken pieces and reached out to Ms.Rita. She responded quickly and had replacement pieces shipped out immediately. Her customer service is amazing. Highly recommend!

I’m very grateful with the service of this place Diana is the person that helped me she was very helpful I highly recommend this place.