Ballantyne Barbershop

Great barbershop, every single person in there is friendly and treat you with respect. Also this is very clean business and well put together. Gotta give a huge shout out to Zack for a great haircut, I’m definitely a little OCD and picky but Zack listened to my details and provided a fantastic haircut !!!!

Moved to Charlotte four years ago, and had been to four or different barbershops over that time looking to replicate the quality and style of haircuts I used to get when I lived elsewhere. I could never find someone to give me the “perfect” cut…so for a while I just grew my hair out for almost three years (with just an occasional “safe” trim in between) which I finally tired of. So went to Hong as my fifth alternative this summer. She actually listened to my concerns regarding my previous haircuts and immediately went to work fixing three years of long grown out hair, and the previous one year of bad cuts. It took her the better part of an hour to shape it up and get it right, all the while hilariously commenting on the oddball shape of hair and previous cuts buried underneath. I have

Hands down the worst barbershop experience I’ve ever had. Yesterday I brought my 5-year-old in, and the guy “Zack” acted like a wannabe tough guy fresh out of prison. My kid got some hair in his mouth and tried to blow it out, and this clown actually barked at him — “ayyy don’t be spitting on my cape man!” Who the hell talks to a little kid like that? Today I came back for my own cut, and the same Zack hits me with the nastiest attitude possible. Not just “I only do appointments,” but said in the most hostile, aggressive way like I was an inconvenience for even walking in the door. Meanwhile, his buddy was glued to his phone, wouldn’t even look up, and only muttered “nah” when I directly asked him if he had time. Absolute garbage customer service from both of them. This place is a joke.

Had a great experience here with Hong Grace Luu! Amazing haircut by a friendly, professional and funny barber. Would recommend :)

Scheduled a haircut online for 12:00pm and they didn't even start cutting my hair until 12:30. Barbershop was completely empty and there were no other clients there, so its not like they were just busy cutting someone else's hair. When I was finally taken back after waiting for so long for no reason, I didn't even so much as get an apology for them wasting my time. Additionally, the guy cutting my hair was rude, short with me, and just seemed like he was in a rush to get me out even though I was the only one in the barbershop and they weren't busy at all. Not sure how this place has so many good reviews, by far the worst customer service I've ever experience at any barbershop and the haircut was average at best. Would NOT recommend this place to anyone. Find another place where they actua