Balance Day Spa Kernersville

This place is in a great location, with various service options for you to take care of yourself and have your moment of relaxation. I really liked the Collagen Facial. It was very complete and the service was excellent. I only didn't give it 5 stars because of the high price. If they had more attractive packages, they would certainly attract more customers and be more successful. Some services are very expensive. On the other hand, the items in the waiting area are super cheap and don't match the standard of the service costs.

I came in for an eyelash lift and eyebrow and lash tint. I left with tint all over my face, my eyelashes all clumped up, eye lash glue all over my eyes, and burning eyes. Also they do not clean up your eyebrows before tinting. I paid $125 and had to go home and spend 30+ mins fixing my eyelashes and eyebrows and getting tint off of my face. Only reason I’m giving two stars is the lady was very nice.

Daun was absolutely amazing! I highly recommend her! The young lady that worked the front was so sweet and so helpful! I will definitely keep coming here.

Called several times. NO ANSWER. Do they even have someone manning the phone? Booking online is NOT friendly to those who have a pre-purchased package.

Ive been struggling with some shoulder and neck pain for a while and decided to get a massage for some quick relief- my therapist was so friendly, talented and knowledgable! Not only did she give a great massage, she taught me a lot of preventative / proactive things like sleep position, specific stretches, posture, etc. She even stayed after our session to teach me stretches. The whole spa is so relaxing, clean and welcoming. As soon as i came in, front desk welcomed me and gave me a tour of the spa. The whole experience definitely exceeded my expectations and I will be returning ASAP!! 😊😊