Aveda Store

I recently had a terrible experience at the Aveda store in Cherry Creek Mall, all thanks to a saleswoman named Molly. When I visited the store, Molly managed to mix up in my in-store purchase with my online purchase on one receipt. Since I had already paid for my online purchase, I was confused when I saw them combined on one receipt. When I questioned her about the receipt, Molly seemed completely confused and to my shock, was incredibly rude. Instead of helping to clarify the situation, she acted bothered and dismissive, even saying, "I cannot explain to you how our computer system works." She then tried to convince me that Aveda Online has a different policy than the Aveda stores as if they are two separate entities, which did not make any sense to me. This unprofessional behavior made

Today was great, like always! My scalp is incredibly sensitive and I can only use Aveda. Michelle was so amazing and nice. She explained everything in a way that didn’t make me feel like a total novice. Thanks again, Michelle! See you again soon!

UPDATE: Eloise's Facial is the best facial I have ever received in my life. My skin has never been clearer, smoother and even toned since going to her. She is a MUST at Aveda Cherry Creek - a MUST. Blair at Aveda Cherry Creek is a superior stylist and this salon would be an excellent choice for anyone female or male. I moved here from NYC and have had a hell of a time finding a stylist who fulfills my styling/cut/color requests as well as Blair does. Furthermore the bonus of massages and champagne makes this visit even more pleasurable!! Go see Blair - she's the best.

I rolled in yesterday to see what ol' Aveda was up too yesterday and got samples of the botanical repair line. One wash and style later I went back today to pick up the whole line. The girls were super helpful. I even found out I could sign up for the pro membership because I'm a licensed stylist and I received a discount so I picked up a extra product. Thanks so much. 🧡

Thank you so much to Michelle for her kind and excellent service this weekend!! I really appreciate her sending me my order since I was not able to get to the store to pick it up. You’re the best!!