Altra Nail Spa

Had a horrible experience there yesterday and I have been going there for years. The nail tech wiped off my hands with a dirty cloth that had other people's cut nails and nail dust on it. She asked how I was going to pay and got mad that I didn't have cash. She said i should have stopped at the bank. She told me that the owner does not allow a tip on the card. Although I was able to leave one. She also said use the atm to get money out and don't pay with your card and became very angry when I said I didn't want to use the atm. She proceeded to take it out on the fingers and be very rough. She kept giving me a hard time telling me that she has blood cancer and that her job is very hard on her. She made me extremely uncomfortable. She told me to go enjoy my event and enjoy my money.

Avoid this place! I made an appt. I get there I'm rushed into a chair before I could even pick my color. The guy cut down my nail all crooked (was getting refill)didn't even ASK me before cutting how much I wanted off! Before he cut them super short and uneven. Then I was passed to a brand new girl that didn't really know what she was doing.(she did a good enough job for being new having no chair of her own and was nicer then male) She decided what color I got because she did NOT like the color I picked myself! I kept saying I did NOT like the nails but she said they looked great. Now I got to go to my another salon to get the color changed because they look horrible and waste another $20 just to change my polish for my Birthday. I will NEVER go there again.

I wish I could give negative stars for my experience with Andy. The facts are: >Appt given was 10am-I arrived at 9:50 to choose color. Doors didn’t open until 10am. I wasn’t seated until 10:15 >Andy was distracted by younger male employee talking to him during my appt. >I provided a photograph of my wishes, in advance. >I requested tips with gel overlay. >I approved the length of tips before Andy cut them; Andy then filed them completely down to my fingertips! >I requested, several times, that Andy stop filing the ends as Andy was filing the skin of my fingertips. >They are NOT the length I agreed to/requested, nor the shape. >When I told Andy he was filing them too short, his response was, “Oh well, they grow”. >My appt. was not complete until 11:30am! >My nails are no longer

They serve a glass of wine for free here! My pedicure was solid, not quiet out of this world for the 45 dollar pedicure I wanted, but a very luxurious and clean place to get your nails serviced. They have a very large salon and can take many clients at once when they are fully staffed. I would definitely return again if I'm in the area.

From the moment I walked in the receptionist was snotty. She seemed bothered to help. Then I got a refill and the technician hurt me twice. I got a gel refill and it's day 3 and it's already chipping...ridiculous