12|20 Salon

Aunty charged $15 for brows. family/friends have been coming here for years. My regular brow lady at another salon was out of town so i wanted to try 12|20 & see what the hype was about will not be coming back due to “male up charge” and will also tell my family not to come here again. they just lost business & long time customers sharam (shame) on them

If you want to waste your money or a haircut you don’t want or a bad haircut go here then they didn’t listen to my daughter and charged 65 for a haircut no ma’am I told my daughter she should have not paid and the lady shouldn’t have charged if she messed up her hair and didn’t listen when she told her and showed what she wanted also it was uneven and chopped more on one side

Update: I am moving my review to 5 stars. Asifa reached out to me and offered to fix my color since I was not 100% satisfied. I was so touched. The new color is amazing and suits me so well. The customer service here is fantastic. I 100% recommend this salon. Thank you so much for everything! The people are very sweet. However, I have to give 3 stars because my color was completely different. I didn’t want to be red and it turned out redder than I have ever had it. She did say she couldn’t help it because I have used box color in the past. However, it was over a year since I had done anything to it before I went into this salon. I would at least think the natural color would have matched the color I wanted. Anyways, I think the staff is nice and the place is really clean. Just disappointe

If your favorite stylist isn't in just WAIT on the haircut. I went in today (7/28 at 1pm) to a different stylist than usual to get my daughters bangs trimmed and the woman seriously textured her straight bangs completely jagged. It looks horrible and I was still charged even when I was not happy with the cut! She cut my kids bangs DRY and without even adjusting her chair to a correct height. I am so upset. This place is usually so good. I tried posting a photo but it won't allow it. Be careful!

Staff very nice and patient! They take the time to listen if you have any insecurities and try their best to not only build self confidence, but to make you feel beautiful and stress free when you walk out their door. I highly recommend this place for waxing and facials.